Privacy Policy

Effective Date: 04 July 2025

1. Information We Collect
We may process:

A. Personal Data
- Contact details (name, email, phone)
- Service information for remote support
- Payment information (processed securely through third-party processors)
- Security system details for troubleshooting purposes

B. Technical Data
- IP address, device type, browser
- Cookies (see Section 4)
- Service interaction logs
- Remote support session information (with consent)

2. Legal Basis for Processing

Purpose	Legal Basis
Service delivery	Contract fulfillment
Payment processing	Legal obligation
Customer support	Legitimate interest
Remote assistance	Explicit consent
Marketing*	Consent (opt-in required)

*You can unsubscribe anytime via email or preference center

3. Data Sharing
We only share with:

- Payment processors (secure payment gateways)
- Technical support team (for service delivery only)
- Legal authorities (if required by law with proper documentation)

We never sell or rent your personal data to third parties.

4. Cookies & Tracking
We use:
- Essential Cookies – Site functionality
- Analytics – Google Analytics (anonymized data)
- Session Cookies – Remote support functionality

Control via:
- Browser settings
- Our Cookie Consent Manager (available in website footer)

5. Your Rights
Under data protection laws, you may:

- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to processing
- Data portability
- Lodge complaints with supervisory authorities

Submit requests to: support@hireskill.online

6. Data Security
We employ industry-standard security measures including:

- SSL encryption for all data transmissions
- Secure remote support protocols
- Limited employee access on a need-to-know basis
- Secure data storage practices
- Regular staff training on data protection
- No storage of sensitive financial information

7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typical retention periods are:

- Customer data: 3 years after last service
- Financial records: 7 years for tax purposes
- Marketing consent: Until withdrawal
- Remote session data: 30 days for quality assurance

8. International Data Transfers
As a remote service provider supporting US and Canada customers:

- We comply with international data protection standards
- All data transfers follow adequate protection measures
- Customers are informed of data processing locations

9. Policy Updates
Changes notified via:

- Email (30 days prior for material changes)
- Site banner (7 days prior)
- Updated revision date on this page

10. Contact Us
Data Protection Officer:
📧 support@hireskill.online
📞 +1 (662) 703-6188
🌐 Website: hireskill.online

11. Service Information
Hire Skill provides professional security camera setup and troubleshooting services remotely to customers in the United States and Canada. We are an independent service provider not affiliated with any specific security camera manufacturers.